Page 1
Date
25/10/2010
EXPERT PARTIAL MANUAL: Call Information
Page
Page
Page 1/5
Author
ESS Service Desk
Version
02-00
EXPERTPARTIALMANUAL:
CALL INFORMATION PAGE
This manual contains instructions for experts to access the “Call Information”
page.

Page 2
Date
29/10/2010
EXPERT PARTIAL MANUAL: Call Information Page
Page
Page 2/5
Version
V02-00
TABLE OF CONTENT
1
CALL INFORMATION PAGE ............................................................................................................................... 4
2
LINK TO ACCESS THE CALL INFORMATION ...................................................................................................... 4
3
OPEN THE FILE ................................................................................................................................................. 5
DOCUMENT VERSION HISTORY
Version
Date
Author
Description
02-00
29/10/2010
ESS Service Desk
Partial manual first
version

Page 3

Page 4
Date
29/10/2010
EXPERT PARTIAL MANUAL: Call Information Page
Page
Page 4/5
Version
V02-00
1 CALL INFORMATION PAGE
The “call information” menu gives access to different documents such as: evaluation guideline, procedure,
deadlines, etc. These documents are uploaded and shared by the Call responsible.
2 LINK TO ACCESS THE CALL INFORMATION
The link to access the “Call Information” page is available on the Rivet homepage.
Overview of the shared files:

Page 5
Date
29/10/2010
EXPERT PARTIAL MANUAL: Call Information Page
Page
Page 5/5
Version
V02-00
3 OPEN THE FILE
-
Click on one of the hyperlinks in the filename column to open the file: